Thank you for choosing Arphi Shop. We are committed to ensuring that you are delighted with the products you purchase from us. Our focus is on delivering exceptional product quality and after-sales service tailored to your needs. To address any concerns and maintain your satisfaction. We offer a comprehensive refund and returns policy detailed below:

Returns Policy

We encourage you to thoroughly inspect the product upon delivery, in the presence of the delivery personnel. If you notice any issues, please contact us immediately at 09697430832.

Conditions for Returns:

  1. The product is expired or damaged.
  2. The product does not match the appearance shown on our website or Facebook page.
  3. The product’s quality does not meet the described standards.
  4. There is an issue with the delivery.
  5. The product’s weight is not as specified.
  6. An incorrect product was delivered.

Refund Policy

At Arphi Shop, we are proud to be the first in Bangladesh to allow you to test our products. If you are not fully satisfied, you can request a refund within 10 days of the delivery date. If a portion of the product has been consumed, the refund amount will be adjusted to account for the consumed quantity.

For any inquiries or assistance, please contact us at 09697430832.

Conditions for Refunds:

  1. Refunds will be initiated within 3 days of receiving the returned product.
  2. The product must be packed properly for the return process.
  3. The return shipping cost will be deducted from the total refund amount.

By implementing this return and refund policy, we aim to enhance customer satisfaction, build trust, and foster long-term relationships. Please ensure this policy is clearly communicated to customers online and at physical locations. Additionally, our staff is trained to handle return requests professionally and efficiently.